Privacy Policy

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 GDPR 

Our full name is Andrew Lock of Business Fire Safety Solutions. We will be the data controller in respect of any personal data you provide to us. This term “data controller” is a legal phrase used to describe a person or entity that controls the way personal data is used and processed.

The privacy and security of your personal information is important to us. In order to comply with the law involving the General Data Protection Rules from 25th May 2018, this notice explains how we use the personal information that you share with us including how it is collected, how it is used, how it is protected and your rights over it.

What Is Personal Information?

This is any personal information such as name, telephone number, email address and information that can be used to identify you.

How Does Vale Fire Safety Collect This Information?

When you become a customer you will be asked for this information by a member of our staff and it is held securely and controlled by the person nominated to be the Data Controller.

How Will Vale Fire Safety Use This Information?

This information is used to send you relevant documentation and to enable our staff to locate your business. We may occasionally use your contact details to alert you to offers or information that we think you may be interested in, but we will never share your information with any organisation or business without asking you first.

How Long Do We Keep This Information?

Your information will be held on file for as long as required for legal implications. You will be asked to review the information we hold on an annual basis, so that any changes you wish to make can be accommodated.

Where to get more information about your data protection rights.

You have the right to review the information held at any time and should you have a complaint regarding the use of your personal information then please contact Firewise Business Solutions data controller on 0800 9757999 or by email at firewisebusinesssolutions@gmail.com 

For a more formal complaint, contact the Information Commissioners Office on 01625 545745 or 0303 1231113.

They make a lot of information accessible on their website www.ico.gov.uk. You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. We will always do our very best to solve any problems you may have.

This privacy notice will be reviewed regularly.

No further action is required by you unless you want to make changes.

June 2020